NT-RCP
AI Receptionist
Answers every call and message, day or night.
- 24/7 call and WhatsApp handling
- Appointment booking
- Missed-lead recovery
- Instant client replies
Systems
The systems behind the work.
Four AI employees, sixteen documented systems and one Command Centre. Here is what runs on its own, what waits for your approval, and how you see all of it.
Your AI workforce
Four AI employees. One operating system.
Each is a dedicated system, built around how your business already runs. Deploy one, or all four.
Custom systems
Beyond the four.
Every operation is different. We engineer systems for the work specific to yours.
If it runs on repetition, we can build a system for it.
Book Your Free Audit- Hiring and onboarding
- Client onboarding
- Inventory
- Quoting and estimates
- Internal knowledge base
- Multilingual support
- Owner reporting
- Data migration
- Scheduling and dispatch
- Contract handling
The Novatech infrastructure
Engineered, not assembled.
Sixteen systems across four AI employees. Each one is documented, monitored and given a defined level of autonomy. Routine work runs on its own. Decisions that matter wait for your approval.
| ID | System | What it handles | Status |
|---|---|---|---|
| AI Receptionist04 SYSTEMS | |||
| NT-RCP-01 | Voice Line | Answers inbound calls, 24/7 | Autonomous |
| NT-RCP-02 | WhatsApp Desk | Replies to WhatsApp and web messages | Autonomous |
| NT-RCP-03 | Booking Engine | Books, moves and confirms appointments | Autonomous |
| NT-RCP-04 | Lead Recovery | Follows up every missed call | Autonomous |
| AI Sales Agent04 SYSTEMS | |||
| NT-SLS-01 | CRM Core | Captures every lead in one record | Autonomous |
| NT-SLS-02 | Lead Scoring | Ranks leads by intent and fit | Autonomous |
| NT-SLS-03 | Follow-up Sequencer | Sends timed, personal follow-ups | Autonomous |
| NT-SLS-04 | Pipeline Reporting | Weekly pipeline and conversion view | Autonomous |
| AI Operations Agent04 SYSTEMS | |||
| NT-OPS-01 | Invoice Processing | Reads, records and files invoices and receipts | Human-Approved |
| NT-OPS-02 | Payment Reminders | Sends reminders on overdue payments | Human-Approved |
| NT-OPS-03 | Document Handling | Sorts, names and stores documents | Autonomous |
| NT-OPS-04 | Weekly Report | Summarizes the week for the owner | Autonomous |
| AI Growth Agent04 SYSTEMS | |||
| NT-GRW-01 | AI Search Visibility | Structures your business for AI answers | Autonomous |
| NT-GRW-02 | Review Management | Requests reviews and drafts replies | Human-Approved |
| NT-GRW-03 | Listing Sync | Keeps details consistent across listings | Autonomous |
| NT-GRW-04 | Website Updates | Publishes page and content changes | Human-Approved |
Every status is adjustable. You decide what runs on its own.
The Command Centre
Every system, one Command Centre.
Live monitoring of every call, lead and task. Weekly reporting in plain language. Full visibility into what your AI employees did, and why.
- Live monitoring
- Owner reporting
- Full audit trail
Calls answered
312
This week
Leads captured
86
This week
Tasks completed
1,248
This week
Avg. response
9s
All channels
Live feed
- CallNew client enquiry. Booked Tue 10:30.now
- WhatsAppQuote request. Lead qualified.1m
- CallMissed call recovered. Callback complete.4m
- WebOpening hours question. Answered.7m
- CallAppointment moved to Thu 15:00.12m
- WhatsAppInvoice copy sent to client.18m
Leads pipeline
- New34
- Qualified21
- Booked14
- Won9
AI search visibility
Visibility score 68 / 100
Weekly report
- Response time held under 10 seconds.
- 14 consultations booked, 3 outside business hours.
- 2 payment reminders sent. 1 invoice paid.
- New client enquiry. Booked Fri 09:00.
- Follow-up sent. Client confirmed.
- Service question. Audit booked.
- After-hours call. Appointment booked.
- Payment reminder sent.
- Missed call recovered. Lead qualified.
- Review request sent after visit.
- Call
- Web
- now
Find the system to start with.
Book a free audit. In thirty minutes we map where clients slip away and which system would win them back first.
Book Your Free Audit